Shipping & Delivery Policy 

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

In-Store Pickup

In-store pickup is available for all purchases. Pickups are available BY APPOINTMENT  on weekday during business hours (Monday-Friday between 9:00am-5:00pm.)

We offer various shipping options. Australia Post is our third-party shipping carrier and will be responsible for shipping our products to you. 

Shipping Fees

Shipping rates are calculated at checkout, based on the address you enter. We offer Express Post and Parcel Post

Parcel Post	Express Post
8-10 Business Days	3-5 Business Days

All times and dates given for delivery of the products are given in good faith but are estimates only and are given by Australia Post.

Once your order is packaged, you will receive a notification with your tracking number. Please Note: Shipping times are calculated from the time the package leaves our shop and is dispatched with Australia Post, not from the time you placed your order. The time taken to dispatch your order can take up to 10 business days (especially if you have requested printing and design for your sign)

DELIVERY LOCATIONS

We deliver Australia-Wide and to New Zealand. We do not ship internationally. 

What happens if my order is delayed?

If delivery is delayed for any reason, we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

How can I contact you about this policy?

If you have any further questions or comments, you may contact us by email at: info@roofsign.com.au or by phone at: 1800 075 558

Last updated 14/08/2023